The BUZZ: 50 Little Things That Make a Big Difference to World-Class Customer Service by David Freemantle

The BUZZ: 50 Little Things That Make a Big Difference to World-Class Customer Service



Download The BUZZ: 50 Little Things That Make a Big Difference to World-Class Customer Service




The BUZZ: 50 Little Things That Make a Big Difference to World-Class Customer Service David Freemantle
Language: English
Page: 200
Format: pdf
ISBN: 1857883470, 9781857884159
Publisher:

Review

Backed by national road show and major trade campaign. About getting people switched on and making it happen for customers. -- Bookseller Magazine, August 13, 2004

About the Author

Dr. David Freemantle wrote his first book, the bestselling Superboss, in 1984 following a successful career on the board of a major airline. He founded his own consulting business, Superboss Ltd, based in the UK, which specializes in people management, motivation, customer service, and business planning. He spends much of his time running seminars around the world, has gained a reputation as a thought-provoking and stimulating speaker on the international lecture circuit, and is also the author of What Customers Like About You and The Biz. Learn more at www.superboss.co.uk.

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